- Express delivery and free returns within 30 days
- support@quelyra.com
- 01634 830303
Welcome to Quelyra. Your privacy is our priority. We are fully committed to safeguarding your personal information and ensuring that your shopping experience at www.quelyra.com is safe, transparent, and seamless.
This Privacy Policy outlines how we collect, use, store, and protect your data when you browse or purchase modern wall clocks and related décor items from our store in the USA. By visiting our website or making a purchase, you agree to the practices described below.
When you interact with Quelyra, we may collect different types of information to help us provide you with the best shopping experience:
Personal Information: Your name, email address, phone number, billing and shipping addresses, and payment details (processed through secure payment gateways).
Order Information: Details of the products you purchase, preferences, saved wishlists, order history, and any support requests.
Device & Technical Information: IP address, browser type, device model, operating system, and browsing behavior.
Cookies & Tracking Tools: Used to personalize your shopping journey, remember your cart items, and improve website performance.
We only process your information for legitimate business purposes and in compliance with data protection laws. Your data may be used to:
Process and deliver your orders quickly and accurately.
Send order confirmations, shipping notifications, and updates regarding your purchase.
Provide personalized product suggestions and recommendations.
Improve website performance, customer experience, and navigation.
Safeguard against fraud, spam, or unauthorized account activity.
Send marketing emails, promotions, and updates only if you have opted in.
We respect your trust and will never sell or rent your personal information to third parties. However, we may share limited information with trusted service providers when necessary:
Payment Partners (such as Stripe or PayPal) to securely process transactions.
Shipping & Delivery Services to ensure safe and timely product delivery.
Analytics Providers to improve website usability and track performance.
Email Service Providers for marketing updates (subscribed users only).
Legal Authorities, if required by applicable law or to protect the rights of Quelyra.
As a customer of Quelyra, you are entitled to certain rights regarding your personal data:
Access & Updates: Request access to the personal data we hold and update any incorrect information.
Data Deletion: Request removal of your account or order history, subject to legal retention requirements.
Marketing Preferences: Opt out of promotional emails and newsletters at any time.
Cookie Management: Adjust your browser settings to control or disable cookies.
To exercise your rights, you can reach us at 📧 support@quelyra.com.
We take your data security seriously and use multiple safeguards to protect your information:
SSL encryption for secure browsing and transactions.
Protected servers with advanced firewalls and monitoring.
Partnerships with secure third-party platforms that comply with industry security standards.
⚠️ Important: While we employ strict security protocols, no online system is 100% risk-free. We encourage customers to use strong passwords and keep their login credentials private.
Our website uses cookies and related tools to enhance your experience. These tools help us:
Keep you logged in during your browsing session.
Remember items in your shopping cart or wishlist.
Analyze traffic and improve website performance.
Provide relevant product suggestions and offers (only if you’ve opted in).
You may disable cookies in your browser, but please note that certain features of our site may not work as intended.
From time to time, Quelyra may share links to third-party websites (for example, décor blogs, shipping providers, or social media platforms). Please be aware that we are not responsible for the privacy policies or practices of those websites. We recommend reviewing their policies before sharing any personal information.
Quelyra does not knowingly collect or store information from children under the age of 13. If such data is accidentally identified, we will promptly delete it to remain in compliance with applicable laws.
We may occasionally update this Privacy Policy to reflect new business practices, legal requirements, or website improvements. Any changes will be published on this page with a revised “Effective Date.” Please review this page regularly to stay informed.
If you have any questions, concerns, or requests about your personal data or this Privacy Policy, please contact us:
📧 Email: support@quelyra.com
📍 Address: 1218 Walton Blvd, Michigan 48307, USA
📞 Phone: 01634 830303
🌐 Website: www.quelyra.com
